Q: Why do online prices and promotions differ from those at Nguyen Moc Décor store?
A: Prices, styles, promotions, and availability are the same both store and online.
Q: Can I order by telephone?
A: You totally can order by the telephone.
Q: What forms of payment are accepted?
A: We accept some main forms of payment such as Visa®, MasterCard®, American Express® and PayPal. Please note that only one credit card will be accepted per order as we are unable to process an order on two separate credit cards.
Q: Are all Nguyen Moc Décor products available online?
A: Nguyen Moc Décor showcases an incredible assortment of art furniture and decorations. Our online assortment is continuously expanding, update regularly new products. Moreover, art products continue to arrive at our store.
Q: How do I order a gift?
A: This service is available all the time.
Q: Do I have to set up an account to make an online purchase?
A: Because guest checkout is available, you do need to set up an account. However, you should create an account to make checkout, order tracking and warranty service easier in the future.
Q: How do I know you’ve received my order?
A: After your order has been placed, you will receive an email with your order confirmation(s). Please review this email and contact customer care at +84913342887 if anything requires correction.
Q: Can I make changes or cancel my online order?
A: Please call Nguyen Moc Décor ’s Customer Care at +84913342887 to change or cancel an order. They will locate your order and determine if it can be revised or canceled. If you cancel your order you may have to charge the delivery fee and other fees depending on each particular case.