Purchase Art Works
We are dedicated to promoting the work of emerging artists as well as the infamous artists from across the country of Vietnam, providing good quality artworks at affordable and reasonable prices.
Buying paintings or art works can be made to our official by email: [email protected] , or by facsimile +84 4 7764 447 and shall be confirmed within 24 hour in the working days (Hanoi times GMT +7).
Deposit & Final payment
A deposit which is equal to 20% of the total amount of the cost of the painting or 100 US Dollar per painting is required at the time of purchasing. Since we receive the deposit the amount for the painting we will do packing up as your request. The full or final payment is required when we confirm finish packaging.
We will send you the art work by the International Delivery Companies such as: DHL, FedEx Express, TNT or UPS
Prices and Payment
Prices are either listed under each painting on our web site, if not please simple contact us for price and more information. All payments are secure. We accept major credit cards. If you would rather, we also accept wire transfers to our nominal bank account.
Methods of Payment
We are now able to offer 3 methods of Payment:
1. Made by telegraphic transfer: wire transfer to our following Nguyen Art Gallery’s nominal account details:
Account name: LE XUAN HUONG
USD account number: 025 840 060 001 175
VIETNAM INTERNATIONAL COMMERCIAL JOINT STOCK BANK
VIBANK
Address: Viet Tower, 198 B Tay Son Street, Dong Da district, Hanoi, Vietnam
Tel: 04 .62760068
Fax: 04 62760069
Swift code: VNIBVNVX
Website: www.vib.com.vn
2. Visa or Master Card off line payment.
(You only need to send us your card numbers and expire date and we can charge you from your card with the amount you need to pay + 2.5 % bank fee) and this amount will be charge over the bank account of Viet Vision Travel & Trading JSC; (Who is the owner of Nguyen Art Gallery).
3. Visa or Master by fax
Fax to us the reservation with filling fully detail required and send us the copy of your card as attachment file. And this amount will be charge over the bank account of Viet Vision Travel JSC. (Who is the owner of Nguyen Art Gallery).
Our mode of doing business is very simple. We are dedicated to promoting the work of emerging artists as well as the infamous artists from across the country of Vietnam, providing quality artworks at affordable and reasonable prices.
Shipping
We work with FedEx Express, DHL, TNT or UPS for worldwide shipment of painting. Delivery time is 1-2 days to ASEAN countries; 2-4 days to other Asian countries and about 5 days to USA, Canada, Europe and the rest.
Shipping cost
Shipping cost depends on weight and volume of the artworks and country destination. Average price for canvas painting shipped in tube is US$80 to Asia; US$120 to USA, Canada, Europe and US$ 150 to the rest. We will apply the charge you the net price that International Delivery Company charge us to your shipping cost.
Insurance
Insurance cost for transportation by FedEx Express (DHL, TNT or UPS – depends on each shipping company, the insurance cost could be changed) is 2% of value of artworks and is charged separately. In case of loss or damage, insurance company will reimburse full amount to the customer.
If you do not want to use FedEx Express (DHL, TNT or UPS) service and we will suggest other Insurance Company.
Refund and Cancel Purchasing:
We have a no-nonsense guarantee principle – if within 10 days of purchase, a customer is unhappy with the painting purchased from us, we will, on its return to us in its original condition, reimburse the buyer with the purchase price in full. However, we will not bear the carriage costs.
If you would like to return the artwork by calling us at hot line: Mr. Le Xuan Huong: + (84) 913 342 887 or e-mail us at: [email protected] and we will guide you through the process.
If you want to cancel or change an order, e-mail us at: [email protected]. If your order has already been shipped, you may simply return it to us.
In the unlikely event that the artwork arrives damaged, please call us immediately at our hot line: Mr Le Xuan Huong or e-mail us at [email protected] . We will guide you through your options. These will include replacing the damaged work by an equal valued one or a full refund.